Shipping & Returns

SHIPPING POLICIES

How much does shipping cost?

  • We offer free carrier insured shipping within the continental United States for full priced orders totaling up to $10,000. For sales over $10,000 shipping to the continental United Sates, the shipping charge is $300. We are not liable for any shipping claims. 

  • If you are outside of the continental United States, please inquire about shipping costs using the form on our contact page.

 

How long will it take for my order to ship or get to me?

  • Within the description of each item we post estimated lead-time times for in stock, out of stock, and made to order products.

  • Please note that in-stock availability is subject to change without notice.

  • For time-sensitive orders, please inquire prior to purchasing.

 

What if my order arrives damaged?

  • You must inspect your order upon delivery and notify us within 24 hours if anything has arrived damaged. Late claims cannot be honored. All our shipments are insured through the carrier. We are not liable for any claims. We are happy to hand off to a shipper of your choice if you’d prefer to handle the logistics. New items that are drop shipped by the manufacturer are fully insured by the manufacturer, with most claims settled expeditiously.

RETURN  POLICIES

​What is Two Enlighten’s return policy?

  • For vintage items only: A return for an item may be initiated within 24 hours of delivery

    • A restocking fee of 25% applies.

    • Buyer is responsible for all shipping charges.

    • Items must be returned in the exact same condition as received and as documented in the listing photos and description.

  • For new, customized, and/or made to order items: All sales are final.